Terms and Conditions

This Agreement was last modified on 16 July 2020.

Return Policy

We always do our best to provide you with a great shopping experience. In case, if you are not satisfied with your order, you can return it to us within 15 days from the delivery date.

We accept the return of products in unused condition with original tags and will be subjected to our inspection.

On what conditions returns will be accepted?

We accept a return if the item shipped to you falls under any of the below:

  • Damaged product
  • The product received is different from the ordered one.
  • Size mismatch

What is the process to return my order?

Please send us an email to festelproducts@gmail.com to receive a reverse pick up Ticket number. Please mention your order Id, pick up address, mobile number, and product name in the mail.


Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form